WCAG Compliance

Protect your business from lawsuits & Open your website to the world

Web Content Accessibility Guidelines (WCAG)

What is WCAG?

WCAG stands for the Web Content Accessibility Guidelines. They are the most important guidelines for web accessibility policy and set the standard for web accessibility legislation in most countries around the world. 

To really understand why the WCAG matters so much, you need to know who is behind them. The WCAG was created by the World Wide Web Consortium, known as the W3C. The W3C was founded in October 1994 in the halls of MIT’s Laboratory for Computer Science (MIT/LCS), when global web activity started soaring. Founding members included top scientists, and by late 2019, the organization has over 440 members including leaders from business, nonprofit organizations, universities, government entities, and relevant industries.  

W3C’s originally focused on standardizing web protocols so that websites and web tools would be compatible with each other. Every W3C standard is reviewed several times, tested, and analyzed before it’s approved by members. Usually, W3C standards have 3 levels of compliance, from A to AAA. 

Web accessibility was one of the earliest issues that W3C addressed. The first WCAG was published in 1999, but it was revised in 2008 as WCAG 2.0 and updated again in 2018 in the form we use today. 

What are the principles of WCAG?

The full WCAG 2.0 is incredibly long and complex, with many different points and requirements, but they’re all based on 4 essential principles: perceivable, operable, understandable, and robust. Here are the details.

  1. Perceivable - this refers to the ways that users perceive content online through their senses of sight, sound, and touch. This includes issues like captions for videos, text that can be adjusted for contrast, color, text size and spacing, font, and similar factors that make it easier to read.

  2. Operable - operability means the ways that someone can use the site. It’s particularly relevant to people with motor disabilities, weak muscles, injured limbs, etc. An operable site needs to be navigable entirely by keyboard, sight-assisted navigation, and other alternatives to a classic mouse.

  3. Understandable - understandable sites are easy for everyone to understand. They don’t use a lot of technical terms or complex jargon, don’t have complicated instructions that are difficult to follow, and have consistent directions won’t confuse readers.

  4. Robust -there are two factors for a robust site:

    • Using clean HTML and CSS code that meets recognized standards
    • Being compatible with assistive tools that people with disabilities use to browse online

How does WCAG affect accessibility laws?

The WCAG isn’t a set of laws that can be enforced, but many governments have adopted it as the standard for their accessibility laws. Here’s a short overview of international accessibility laws that rely on the WCAG.

United States

In early 2018, the updated version of Section 508 of the Rehabilitation Act of 1973 came into effect. Section 508 requires that every online platform run by federal bodies or any organization that receives federal funding must be accessible for all users. Under updated rules, these sites have to comply with the WCAG 2.0 Level AA. 

When individuals in the US have sued businesses with websites that aren’t accessible, under the Americans with Disabilities Act (ADA), courts have required those websites to reach WCAG 2.0 Level AA compliance. 

European Union

In 2010, EU officials adopted WCAG 2.0 Level AA as mandatory for all official EU sites, and expanded that to all public sector web platforms and to include WCAG 2.1 in 2016. The E.U. also adopted WCAG 2.0 as the standard for the new European Accessibility Act (EAA), which will become law in 2025.

Canada

In June 2019, the Accessible Canada Act (ACA) was passed into law by the federal government in Ottawa. The ACA requires a large number of public and private sector sites to become accessible according to WCAG. 

Several provinces have also passed accessibility laws, such as the Accessibility for Ontarians with Disabilities Act (2005), the Accessibility for Manitobans Act (2013), and the Nova Scotia Accessibility Act (2017), which all use the WCAG as the standard for compliance. 

Australia

The Australian Disability Discrimination Act (DDA) was enacted in 1992 to eliminate barriers that prevent individuals with disabilities from accessing real-world workspaces. Over time, the governmental Human Rights Commission and other authoritative bodies in Australia interpreted the DDA to include online services. Official recommendations  “strongly encourage” all businesses and services to meet WCAG 2.1 standards to avoid violating the DDA. 

In 2010, the Australian government’s Web Accessibility National Transition Strategy required all Australian government agencies to meet WCAG 2.0 Level AA.

Israel

Israel Standard (IS) 5568 is an accessibility law that came into effect in October 2017. IS 5568 requires most businesses to make their sites accessible based on the WCAG.          

Ignoring the WCAG Risks Legal Action, as it forms the backbone of accessibility legislation in most countries around the world, and it’s globally recognized as the most reliable and effective set of accessibility standards. If you comply with the WCAG, you can’t go wrong. 

 

Just how do we dot it? What is the process?

Step 1 - The Initial Audit

Detects compliance adherence according to the WCAG which is widely adopted by legislation around the world, ADA, AODA, EEA, IS5568 and others.

Typical time to complete is 1 to 2 days.

Step 2 - Remediation

Implement the necessary changes and achieve accessibility compliance. Following the detailed recommendations from the initial audit, our accessibility programming services help transform an inaccessible website to one that is usable by all audience including people with disabilities.

Typical time to complete is 1 to 5 days, depending on number of violation discovered in the audit.

Step 3 - Compliance Certification

Upon completion of the website audit, and associated corrective programming efforts, you will received an accessibility statement and certificate of performance showing your website's compliance.

On-Going Monitoring and Updates

As we all know (or should remember) websites are not static marketing billboards. They should be alive with fresh content to keep a visitor wanting to come back for more. Right? 

Our ADA compliance solution continues to work as well searching and updating ALL new content to ensure you KEEP complaint well after the initial audit and remediation efforts giving you that extra peace of mind.